Spiegel Haus Melbourne is designed to be accessible for all guests, with a wheelchair-accessible entrance via Celestial Avenue. Inside, the foyers provide easy access to the bar and other facilities, with accessible bathrooms available.
For rooftop access, patrons can enter via the Golden Square Car Park, where a wheelchair buggy system is available for transport. Wheelchair-accessible and level-access seating is offered and recommended for guests using mobility aids or those who may find stairs difficult.
Spiegel Haus offers wheelchair and accessible seating, for patrons who use a wheelchair or mobility aid, those with low mobility, or anyone who may find stairs (or prolonged standing) challenging, along with proximate seating for their companions. Patrons who utilise a wheelchair can choose to transfer into a seat or remain in their wheelchair.
Spiegel Haus is a voluntary participant in the Companion Card program, and believes in the Implied obligation, that if a venue refuses to provide free entry for a companion to a cardholder, the refusal would limit equity and inclusion, for patrons with a significant and permanent disability to enjoy the arts in Melbourne. For further information on the best seating for your needs or to book these seats (or those for carers), please contact our Box Office team at info@spiegelhausmelb.com, who will be happy to assist.
For those seeking to access our rooftop, the upper level of the Golden Square Car Park, a wheelchair-friendly buggy system is available to transport patrons directly from the Spiegel Haus Melbourne entrance on Lonsdale, providing easier access for guests with mobility needs.
If you have difficulty (or are unable) to walk upstairs, please let our front of house host/concierge will be happy to provide assistance onsite, including the use of one of our venue wheelchairs if required.
There are designated accessible bathrooms located near the bar area at the Celestial Avenue entrance, providing convenient access from the main foyer of the Spiegel Tent. Ushers are able to assist with use of our mobi lift or any other assistance.
Additional bathrooms are available on the rooftop level, accessible via the Golden Square Car Park entry on Lonsdale. If you require assistance accessing these rooftop facilities, please speak to our front-of-house FOH concierge/host to arrange buggy transport, who will be happy to help.
Guide, hearing, and service assistance animals are welcome inside Spiegel Haus, in line with the Companion Animals Act. To ensure appropriate seating is allocated, please contact our Box Office at info@spiegelhausmelb.com, who will be happy to assist prior to booking.
