Spiegel Haus Melbourne is designed to be accessible for all guests, with a wheelchair-accessible entrance via Celestial Avenue. Inside, the foyers provide easy access to the bar and other facilities, with accessible bathrooms available.
For rooftop access, patrons can enter via the Golden Square Car Park, where a wheelchair buggy system is available for transport. Wheelchair-accessible and level-access seating is offered and recommended for guests using mobility aids or those who may find stairs difficult.
You can be dropped off directly on Celestial Avenue, providing convenient access to the venue foyer. If using a map service, enter “Celestial Avenue, Melbourne” as your destination.
For those driving, we recommend the Golden Square Car Park (access via Lonsdale Street), which is just moments from Spiegel Haus Melbourne and offers quick access to the venue.
Additional parking options are also available nearby, including QV Car Park (180 Lonsdale Street) and Melbourne Central Car Park (300 La Trobe Street).
See Parking for more details.
The main entrance to Spiegel Haus is via 217 Lonsdale Street, offering direct access to our foyer areas and all public facilities.
You may also enter via Celestial Avenue, which provides a convenient drop-off point and direct access into the venue. For those parking at the Golden Square Car Park (access via Lonsdale Street), the rooftop entry offers a quick and easy way to reach Spiegel Haus Melbourne.
Our Box Office is located in the main foyer and can also be accessed from both entry points.
Our friendly front-of-house team will be available throughout the foyer areas and are happy to assist with any queries. They’re easily identifiable in Spiegel Haus Melbourne uniforms.
Should you wish to discuss access to the venue, please contact our Box Office team at info@spiegelhausmelb.com
Spiegel Haus offers wheelchair and accessible seating, available for patrons who use a wheelchair or mobility aid, those with low mobility, or anyone who may find stairs challenging, along with their companions. Patrons can choose to transfer into a seat or remain in their wheelchair.
For further information or to book these seats, please contact our Box Office team here info@spiegelhausmelb.com, who will be happy to assist.
If you use a mobility aid, we recommend booking our accessible seating by contacting us at info@spiegelhausmelb.com
If you have limited mobility but can manage some stairs, there are seating options in areas with a lower number of steps.
For those accessing the venue via the Golden Square Car Park, a wheelchair-friendly buggy system is available to transport patrons directly from the car park rooftop to the Spiegel Haus Melbourne entrance, providing easier access for guests with mobility needs.
If you have difficulty walking up stairs or long distances, please let our team know. Our front-of-house staff will be happy to provide assistance, including the use of one of our venue wheelchairs if required.
For advice on the best seating for your needs, please contact our Box Office team, who will be happy to assist. *link to contact page/info email*
There are designated accessible bathrooms located near the bar area at the Celestial Avenue entrance, providing convenient access from the main foyer. Additional bathrooms are available on the rooftop level, accessible via the Golden Square Car Park entry.
If you require assistance accessing these facilities, please speak to our front-of-house staff, who will be happy to help.
Guide, hearing, and service assistance animals are welcome inside Spiegel Haus, in line with the Companion Animals Act. To ensure appropriate seating is allocated, please contact our Box Office team when booking.
Spiegel Haus Melbourne encourages all shows and events to provide Hearing Loop–friendly performances. Please check the specific show or event information to confirm whether a Hearing Loop will be available.
